Ends with a booked slot

Appointment scheduling

Confirmations, reminders and reschedules on SMS, RCS and WhatsApp, run by AI. The reply gets read, the slot gets booked, the calendar gets updated.

What it does

Every booking confirmed. Every no-show turned into a reschedule.

Targeto sends the confirmation the moment a slot is booked, reminds at the intervals you set and, when someone replies “can we move it”, offers open times, books the one they pick and updates your calendar.

It reads the reply, not a keyword. “R, afternoon works better” is a reschedule request, and it is handled in the same thread within seconds.

See how it works
Live transcriptReminder, 24 hours out
Hi, your appointment is tomorrow at 10:30 AM. Reply C to confirm or R to move it.
R, can we do the afternoon instead?
reschedule97%
Of course. 2:00 PM or 4:30 PM tomorrow?
2:00 works
confirming99%
Done. You are booked for 2:00 PM tomorrow. Confirmation on its way.
OK
Slot moved to 2:00 PMCalendar updated, confirmation delivered · 0.8 s
What you get

The whole booking flow, not just the reminder.

From the first confirmation to the moment they walk in, every message that keeps a calendar full is sent, read and answered without anyone on your team touching it.

  1. Confirmations in seconds

    The moment a slot is booked, a confirmation goes out on the channel the person uses. They know they are locked in before you know they booked.

  2. Reminders at the intervals you set

    Forty eight hours, twenty four hours, one hour before. Change the timing and the wording per appointment type, and every reply to a reminder is read.

  3. Rescheduling handled in the thread

    When someone cannot make it, Targeto offers the open slots, books the one they pick and confirms it. No link to click, no form to fill in.

  4. A calendar that stays true

    Confirmed, moved or cancelled, the slot is updated the moment the customer answers, so what your team sees is what is actually happening.

Who runs it
Clinics and practicesDentalSalons and spasHome servicesAuto serviceTutors and coachesConsultants
Conversations on autopilot

Every reply gets read, gets answered and gets carried to a result.

Targeto takes the whole conversation from start to finish. When a customer replies, it reads what they actually want, answers within seconds in your voice and keeps the thread going until it lands on something you can count. A booked appointment. A qualified lead. A request that is closed out.

Message arrives
1Message arrivesSomeone writes “Can we move tomorrow’s appointment?” on SMS, RCS or WhatsApp.
2Intent readAppointment · reschedule. The meaning is understood, not just a keyword match.
3Reply sent“Of course. 10:30 or 2:00 tomorrow?” Sent on the channel they used.
4BookedCalendar updated, CRM updated, confirmation delivered.
What changes

What shows up on the calendar.

Reminders that can be answered get answered. That single change moves the numbers that matter for an appointment business.
Every thread ends with a booked slot

  1. Fewer empty chairs

    People who get a reminder they can reply to either confirm or say they cannot make it. Both are better than a no-show you find out about at 10:31.

  2. Hours back every week

    No reminder calls, no chasing, no manual rebooking. The front desk handles the people in front of them.

  3. A polished first impression

    A clear confirmation, in your voice, within seconds of booking. It sets the tone before anyone arrives.

  4. Cancellations that refill

    A cancelled slot is met with an offer of the next open time, in the same thread, so the calendar refills itself instead of sitting empty.

Common questions

Answers before you ask.

Five questions we hear from appointment businesses. More on the full FAQs page.

See all questions
How does the reminder flow work?

Targeto watches your upcoming appointments and sends a confirmation right after booking, then reminders at the intervals you choose. Every reply is read, so a “yes”, a “can we move it” or a question about parking each gets the right answer.

Can I set when reminders go out?

Yes. Most businesses use forty eight hours, twenty four hours and one hour before. You can change the timing, add or remove steps and adjust the wording for each appointment type.

What happens when a customer cancels?

Targeto offers the next open times in the same thread, books the one they pick and confirms it. You can decide which slots are offered and how far ahead.

Which channel do reminders go out on?

Whichever one fits the person: SMS reaches every phone, RCS adds one tap Confirm and Move it buttons on Android, and WhatsApp for contacts who prefer it. If the richer channel is not available, it goes as SMS.

Is it right for a solo practice?

Yes. The price is $0.025 per contact registered whether you see a handful of people a week or hundreds a day, and the setup is the same.

Other jobs

Four more things businesses run on Targeto.

Same contact record, same three channels, same price. Each job has its own page and each one ends in something you can measure.

  1. Sales and lead generationends with a qualified lead
  2. Customer service and supportends with a closed out request
  3. Lead nurture and follow-upends with a lead back in play
  4. Emergency responseends with everyone accounted for
Get started

See it run on your calendar.

Thirty minutes. We send a real reminder to a few of your contacts on SMS, RCS or WhatsApp, handle the replies live and show you the bill.